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Connect with your customers by saying Thank You

Gladys Torzar
August 19, 20222 min read
Connect with your customers by saying Thank You

In this blog post, you can talk about why Thank You is a powerful word in business and how it leads to more customer loyalty. This blog post should ideally be kept helpful, informative, and sales-free, although we always recommend having an opt-in form at the end of your blog posts.

  • Thanking your customers will make you stand out from your competition - Addressing your reader: Personalised thank yous, rewarding customer loyalty, and just taking the time to share your appreciation for their support all help to build a relationship with your audience and show you value them.
  • Thanking your customers builds trust - Addressing your reader: By showing you genuinely care about your customer, you strengthen their trust in you.
  • Your customers are more likely to recommend you - Addressing your reader: Because you show appreciation to your customers, they are more likely to recommend your business to friends and colleagues. People who they trust and value.
  • Your customers are more likely to thank you back - Addressing your reader: When you are authentic, and truly value your customers, they tend to return in kind and will choose your business time and time again.
  • By taking the time to thank your customers, you can learn much more about what they want - Addressing your reader: Saying thank you also means listening. If you listen to your customers, you not only make them feel more valued, you can help to meet their needs/solve their problems.
Working happily with teammates

Your social media can flourish - Addressing your reader: People love to share images online. If you send a token of thanks, your customers are more likely to talk about and tag you on their social media.

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Written by

Gladys Torzar

Explore a website growth scenario

Change the assumptions to see how traffic and inquiries affect the estimated lifetime revenue of customers acquired in one month. The starting values are examples. This calculator does not measure lost revenue or predict what a redesign will achieve.

Use the same monthly period for visitors and leads.

Use distinct inquiries attributable to those visitors.

Your own estimate of the share that fits your business.

Use your observed rate or label it as an assumption.

Revenue across the customer relationship, before costs.

A scenario you choose, not a prediction from Stoute.

For example, adding 1 point changes a 2% conversion rate to 3%.

One month’s acquired customers

Customers under current assumptions
3.0
Customers in your scenario
3.0
Current cohort’s estimated lifetime revenue
$3,000
Scenario cohort’s estimated lifetime revenue
$3,000
Difference across those customers’ lifetimes
$0

Visitor-to-lead rate: 2.0% → 2.0%. Scenario conversion is limited to 0–100%. Fractional customers represent an average, not a literal customer count.

These amounts are gross lifetime revenue, not monthly cash flow, profit, or return on investment. The model holds qualification, close rate, and customer value constant. It excludes project costs, advertising, delivery costs, and payment timing.

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