Our Process
Clear scope, written recommendations, and a team to handle the work. Here is how we take a WordPress request from the first message through launch and ongoing care.
Tell Us What You Need
Start when it suits your day.
Send your website address and describe what needs attention, or complete a written brief for a new website. Our team reviews the request and asks for any missing details. An introductory call is not required.
- Website address and goals
- Current problems or project requirements
- Content and access requirements
- A recommended next step
Agree on the Scope
Know what is included before work starts.
We explain the proposed work, price, responsibilities, and expected timing in writing. For a website project, the proposal identifies deliverables and review rounds. For care, we confirm the plan, included support, and any separately priced onboarding work.
- Written scope and pricing
- Content and approval responsibilities
- Agreed review rounds
- Written approval for extra work
Build, Review, and Approve
One place for feedback and decisions.
The team works through the agreed WordPress changes or build. You review the work at the planned stages and send consolidated feedback through the portal. We check the agreed pages and functions before you approve launch.
- WordPress implementation
- Review against the agreed scope
- Mobile, browser, and form checks
- Written approval before launch
Launch and Keep the Site Cared For
Choose the ongoing help you need.
We coordinate launch and explain the next steps. A Care plan combines hosting, recurring maintenance, and included support time. Hosting alone is available when maintenance is handled elsewhere. Requests and progress updates stay in the portal.
- Agreed launch checklist
- Hosting or Care onboarding
- Portal-based support requests
- Separately scoped future improvements
Clear Decisions, Fewer Meetings
No Surprises
Your proposal sets out the work, price, and responsibilities. If a request changes the scope, we explain the impact and ask for written approval.
Your Vision, Our Expertise
Our team provides a recommendation and the reason behind it. You approve important decisions in writing, with one shared record to refer back to.
Iterative Feedback
Your project scope defines review rounds. Consolidated feedback helps the team resolve changes without conflicting instructions.
Practical Checks
We check the agreed pages and key functions before launch. Third-party tools and hosting affect performance; improvements are assessed against your actual site.
Long-Term Partnership
Care plans provide an ongoing relationship after launch. Included support time covers agreed website tasks; larger improvements are priced separately.
Real People, Real Support
Our operations team coordinates your request with the people doing the work. The portal keeps questions, approvals, and progress together.
Tell Us About Your Website
Start with your website address and what you want to improve. We will help you choose the next step in writing.