Glossary Term
Conversion marketing
Conversion Marketing and its Measures
- Conversion marketing focuses on improving site flow, online customer service channels, and the online experience.
- It is viewed as a long-term investment rather than a quick fix.
- Conversion marketing aims to convert existing traffic rather than driving additional traffic.
- Real-time analytics are used to determine if visitors are confused and at risk of leaving the site.
- Conversion marketing affects all phases of the customer life-cycle.
Conversion Rate and Measurement
- The conversion rate is the proportion of visitors to a website who take action beyond casual content view or website visit.
- Successful conversions are defined differently by individual marketers and advertisers.
- For online retailers, a successful conversion may be defined as a product sale.
- For content creators, a successful conversion may refer to a membership registration or software download.
- Conversion rate can be calculated using the formula: Number of Goal Achievements / Visitors.
- Measuring conversion rates for offline responses can be challenging.
- Possible solutions include asking callers or shoppers how they heard about the business.
- Websites can use analytics packages to track user behavior for on-site responses.
- Conversion rates can be measured by tracking user actions and compiling key objections.
- Clear tracking of standardized metrics using website analytics software is essential.
Common Conversion Marketing Services
- Recommendations based on behavioral analysis help identify relevant products and content.
- Targeted offers are tailored promotions based on behavioral and demographic information.
- Ratings and reviews increase conversion rates and capture visitor trust.
- Email personalization and chat tailored to the recipient improve conversion rates.
- Proactive chat, reactive chat, exit chat, and click-to-call are used to quickly convert consumers.
Methods of Increasing Conversion Rate
- Employ the AIDA principles to design the user experience through the conversion funnel.
- Enhance credibility and trust through third-party logos and quality site design.
- Improve site navigation structure for easy browsing and shopping.
- Focus website content towards target conversion and remove obsolete or distracting data.
- Increase usability and offer active help to reduce barriers to conversion.
Miscellaneous Points
- Conversion marketing focuses on improving the online experience and site flow.
- Conversion rates can be measured using various methods, including tracking user actions and compiling objections.
- Common conversion marketing services include behavioral analysis, targeted offers, ratings and reviews, and personalized communication.
- Methods to increase conversion rates include employing the AIDA principles, enhancing credibility and trust, improving site navigation, and increasing usability.
- Conversion marketing affects all phases of the customer life-cycle.