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StouteCARE™ - WordPress Care Plans

We'll take care of your website so you can focus on your business.

Security, performance, 24/7 monitoring, backups, updates, and more...

Plan Options

Core

Just the basics
$79/mo

The Core Plan includes:

  • Weekly Theme Updates
  • Weekly Plugin Updates
  • Weekly WordPress Core Updates
  • 24/7 Uptime Monitoring
  • 24/7 Malware Monitoring
  • Daily Cloud Backups
  • Monthly Reports
  • Customer Support
  • Free Site Migration
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Advanced

For sites with daily visitors
$149/mo

Includes the Core Plan PLUS:

  • Daily Virus/Malware Scans
  • Broken Link Monitoring
  • SPAM Monitoring
  • SPAM Cleanup
  • Google Analytics Implementation
  • Annual Website Audit
  • WooCommerce Support
  • Access to Premium Licenses
  • 1 Hour of Content Revisions
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Premium

All the bells and whistles
$299/mo

Includes the Advanced Plan PLUS:

  • Backup Restoration
  • DNS Setup and Configuration
  • Malware Cleanup
  • Offsite Backups
  • SPAM Firewall
  • Termageddon Policies
  • Advanced Website Support
  • 1 Hour of Content Revisions
    (2 hours total)
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Fully Managed

For mission critical websites
$1249/mo

Includes the Premium Plan PLUS:

  • 24/7 Support Agents
  • Broken link repair
  • Database Optimization
  • DNS Monitoring
  • Email Deliverability Testing
  • Site Security Optimization
  • Site Speed Optimization
  • Site Updates completed in Staging
  • Cloudflare PRO Proxy & WAF Implementation
  • 1 Hour of Content Revisions
    (3 hours total)

Our fully managed care plan is specifically designed for high volume ecommerce websites leveraging the AWS cloud hosting on a dedicated instance for dedicated resources. You get a 24/7 server support team who proactively monitor your website for status changes, software and security updates, and provide world-class care and support for your website.

When your website needs to be online, we proactively make sure it stays up and available... 24/7

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What our clients are saying

google
kevin Tsoupis

kevin Tsoupis

Paul Stoute has been extremely helpful in helping me choose the best package to suite my needs. Any time I had a technical issue he was there to help me through it. Superb customer service at a great value. I would recommend his services to anyone that wants a hassle free and quality experience for their website needs.

google
Larry Flaharty

Larry Flaharty

Paul is the absolute best! Always there with solutions in high pressure situations. A steady hand; always there when needed; I would recommend Paul to anyone!

google
Heidi Klein

Heidi Klein

Paul Stoute is absolutely wonderful. Paul always responds to my calls and emails right away. He is truly the backbone of my business. From my fantastic website to popping right up on Google when people search for me and designing my business cards, Paul has been there every step of the way. I would recommend this company to anyone.

facebook
Jamie Hill

Jamie Hill

recommends

Paul and the team at Stoute Web are amazing. They are super fast to answer questions. Super easy to work with, and knows their stuff. 10,000 stars.

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Vince Fogliani

Vince Fogliani

recommends

The team over at Stoute web solutions set my business up with a fantastic new website, could not be happier

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Dean Eardley

Dean Eardley

recommends

Beautifully functional websites from professional, knowledgeable team.

Frequently Asked Questions

Am I bound to a contract?

When we onboard your website onto your care plan, a lot of effort goes into making sure you are set up properly, all software is updated and stable, and there are no major skeletons in the closet.

We require a three-month commitment for our care plan to cover the time and effort we spend getting you up to speed.

After that, you can cancel at any time before the end of your billing cycle.

How do I provide my website access?

Once your account is set up we will have you add your website credentials and access information into your billing account's password keeper. We will help you with this and provide tutorials on the process.

What is the timeline to be fully optimized?

We'll have your account set up on our network within 24 business hours. From there we'll conduct any speed and security optimizations required and send you a full report of the changes completed. These optimizations are typically completed within 48 hours of an account being set up.

How do I submit work requests?

Once your account has been set up we'll have you submit new change requests and content revisions through our support ticket system within our billing portal. Once a ticket has been submitted, our team will get it completed as soon as possible (typically within 2-3 business days).

How many edits can I have done within an hour?

This really depends on your requested edit but most edits are completed within 15-20 minutes. More complex edit requests that we expect to exceed the hourly allotment of your time will be quoted to you previous to work starting.

These edits include content and style edits but do not include content writing, development, maintenance of custom developed plugins.

Which plan do I need if I use WooCommerce?

Absolutely! WooCommerce based sites make up many of our care plans and we fully understand the requirements of maintaining these advanced sites. We do require that you're on a Advanced Plan if you do have a WooCommerce based site due to the additional resources and experience required to maintain these sites.

I really like my current hosting provider, do I need to switch?

We'll work with you regardless if you decide to utilize our recommended hosting services or select a third-party hosting provider. Just be aware that, not all hosts are created equal and we may require you to upgrade your hosting services to gain the full benefits of our care plan services. As a precaution to proceeding on this path, we will use your plan hours while we sit on hold waiting for your hosting provider to fix issues with their platform. 

What if there is an emergency change request?

We understand that from time to time an emergency change request may be required for your website. In this event, we would ask that you submit your support ticket request as normal but select the checkbox to upgrade your ticket to Priority Assistance. We do charge a small $20 fee to upgrade your ticket and bump it to the top of the list.

Does this include email?

Your website care plan and hosting does not include email services. As a part of being on our care plan we will set you up with a Google Workspace account so that you can have an enterprise provider of email (we're a Google Partner). 

Each email address is $6/mo.

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