No-SPAM Policy and CAN-SPAM compliance

One of the most serious abuses is using your web hosting account to send unsolicited commercial e-mail, otherwise known as Spam. If you utilize our services for web hosting or email, or use email marketing services, please know that we strictly prohibit spamming of any sort. We abide by the Federal CAN-SPAM act of 2003 to prevent malicious use of our network to send spam.

The following are examples of Spam and are blatantly contrary to our Terms of Service and Acceptable Use Policy, and will result in termination of your services.

Inappropriate E-mail Activities

Inappropriate use of Mailing Lists

From time to time, everyone may get a few spam complaints. We understand you don’t have control over someone reporting your legitimate email as spam. Whether you’re emailing someone through a script on your website, or you’re using our email service, your messages may become flagged as spam. Our goal is to help prevent all spam, but we’re also here to help you reduce or eliminate occurrences of “false positive” spam reports against you. If you follow a few simple practices, you can greatly reduce the chances of sending unsolicited email.

Inappropriate Newsgroup Activities:

CAN-SPAM Compliance

Besides the fact that spam is annoying, it’s also illegal. The CAN-SPAM Act of 2003 describes penalties of up to $16,000USD for spamming, so if you’re not compliant, it may be very costly. The Act also has instructions to help email senders understand the necessary steps to prevent spam. At the approval of the FTC’s website, we are re-posting the main CAN-SPAM guidelines here for your reference:

For more information on CAN-SPAM compliance and how you can prevent your business from spamming, please visit the FTC’s website with tips.

Summary

We take a very dim view of Spam. It is one of the most annoying things encountered on the Internet. Any Stoute Web Solutions determined to be Spamming will have their services terminated immediately. There is no warning or second chance. If we find that you have violated our policies, we will report you and the incident to the proper local, state and federal authorities and will prosecute you to the full extent of the law.

We are not attempting to censor, nor are we attempting to curtail the business of our customers. But as a whole, Spamming hurts our members and us more than it helps the one who does the Spam. Do yourself, and us, a favor: PLEASE DON’T DO IT.

If you know of any Stoute Web Solutions client that is or might be violating this policy, please send a message or, if possible, forward the Spam in full (including headers) to us by contacting us.

By paying for services with Stoute Web Solutions, you agree to the terms outlined in this document.

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