Functional Responsibility: Manages programs/projects of high risk and complexity. Defines, generates, and reviews program/project requirements. Conducts technical studies to refine the program/project requirements. Monitors program/project to ensure work scope, schedule, and budget are well-defined and maintained. Responsible for marketing new technology or follow-on business acquisition. The total value of programs/projects is generally between $1 million...

Functional Responsibility: Responsible for remediating areas of security, vulnerability, and risk; develops/implements corrective actions for resolution and problematic issues, and provides guidance on maintaining continued compliance. Identifies and responds to violations of compliance activities which include physical/logical security rules and conducts investigative procedures thereafter. Monitors system/network performance to ensure compliance and related activities on a...

Functional Responsibility: Develops and applies advanced methods, theories, and research techniques in the investigation and solution of complex and advanced software applications and problems. Recommends corrections in technical applications and analysis. Codes and maintains complex utility programs, converts symbolic detailed logic into appropriate program language. Prepares sample test data, conducts program tests, and analyzes test...

Functional Responsibility: Applies extremely complex and state-of-the-art networking concepts. Designs, evaluates, implements, and maintains local-, wide-, and metropolitan area networks to operate across all customer platforms. Selects operating systems and protocol suites, and configures network devices. Resolves interoperability problems to obtain operations across all platforms. Supports acquisition of hardware and software, and vendor services. Minimum/General...

Functional Responsibility: Performs routine assignments of substantial variety and complexity, using operational precedents. Installs and maintains extremely complex networks that typically link numerous computing platforms, operating systems, and network topologies across widely dispersed geographic areas. Evaluates hardware and software. Manages network performance. Troubleshoots and resolves complex problems. Extensive expertise across hardware and systems supplied by...

Functional Responsibility: Maintains data files and control procedures for complex systems. Responsible for system security and data integrity. Assigns passwords and monitors use of resources. Troubleshoots computer-related problems and contacts appropriate service representatives to resolve systems problems. Installs hardware and software. Performs backups, database administration, and file recovery. Optimizes system operation and resource utilization and...

Functional Responsibility: Provides support to users on issues of moderate complexity. Applies knowledge of state-of-the-art software, hardware, network infrastructure, and information technology to troubleshoot user/system problems. Provides installation services and routes complex problems to more experienced technical specialists. Simulates or recreates customer problems to resolve user operating difficulties. Assists users on technical matters regarding product...

Functional Responsibility: Provides technical support of software, hardware, systems, sub-systems, and/or applications. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Escalates complex problems to engineering support staff or field engineering personnel. Escalates problems to a higher level of expertise within the organization. Applies diagnostic techniques to identify problems, investigate causes, and...