Support Team Lead

  • Responsibilities:
    • Managing the support team and ensuring customer satisfaction.
    • Training new support agents.
    • Reviewing and analyzing support metrics to improve efficiency.
    • Addressing escalated customer issues.
  • Qualifications:
    • Experience in customer support.
    • Leadership skills.
    • Ability to handle stressful situations.
    • Strong problem-solving skills.

Quick Info

Location

Remote

Pay

Varies

Job Type

Full Time

Shift & Schedule

Monday - Friday

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