Access the NEW Basecamp Support Portal

Support Team Lead

  • Responsibilities:
    • Managing the support team and ensuring customer satisfaction.
    • Training new support agents.
    • Reviewing and analyzing support metrics to improve efficiency.
    • Addressing escalated customer issues.
  • Qualifications:
    • Experience in customer support.
    • Leadership skills.
    • Ability to handle stressful situations.
    • Strong problem-solving skills.

Quick Info

Location

Remote

Pay

Varies

Job Type

Full Time

Shift & Schedule

Monday - Friday

Request an article

Please let us know what you were looking for and our team will not only create the article but we'll also email you to let you know as soon as it's been published.
Most articles take 1-2 business days to research, write, and publish.
Content/Article Request Form

Submit your RFP

We can't wait to read about your project. Use the form below to submit your RFP!
Request for Proposal

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Quote Request Details

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